Support

Email Settings

Here are the setting up your email accounts with a mail program such as Outlook.  You can always go to your webmail account also at http://webmail.yourdomain.com

You can use mail.domain.com only if you don’t specify SSL/TLS (which today is quite rare and no longer acceptable for many businesses). All major email services now no longer support non-SSL/TLS connections so that is reflective of increasing focus on security standards.

As far as Mac client settings go, there are quite a few that range from Outlook to Mac Mail and others. Assuming that this is a POP account setting for Outlook for Mac:

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– Account description (how the account is labeled in Outlook and can even be the email address if that helps)
– Full name (how your name appears in the From field of e-mail messages)
– Email address (full email address)
– User name (full email address)
– Password (full email password)
– Incoming server: mail01.webservicesinc.net
– Override default port (leave this unchecked)
– Use SSL to connect (check this box and ensure that the port is set to 995)
– Outgoing server: mail01.webservicesinc.net
– Override default port (leave this unchecked)
– Use SSL to connect: (check this box and ensure that the port is set to 587)
– More Options (choose Use incoming Server info in the Authentication drop down the select OK)

These settings will work with a PC as well.  You may connect via POP3 or IMAP.

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WordPress Login

You were given a login for your WordPress site.  Here is where you login to the site.  I made this short video on Getting around in WordPress that will help you.  If you need documentation, I’m happy to help with that.